Jason DaCosta has served as our Vice President of Customer Operations since May 2014. Joining Alarm.com as a Sales Associate in 2004, Mr. DaCosta has served us in a variety of roles, currently overseeing Alarm.com's customer service and support organization. Prior to working at Alarm.com, Mr. DaCosta started his career as a Marketing Associate with the Corporate Executive Board. Mr. DaCosta holds a B.A. in Psychology from Dartmouth College and an M.B.A. from the University of Minnesota's Carlson School of Management.